Privacy Policy

1. Overview

This Privacy Policy explains how LudumLanding collects, uses, and protects information when you use our service.

2. Information We Collect

When you create an account or use LudumLanding, we may collect information such as:

• Your name, if provided
• Your email address
• Account and authentication information
• Your Steam game ID and associated game information
• Your feedback questions and page configuration
• Usage information such as page visits and submission counts
• Payment and transaction information necessary to manage purchases

3. Player Feedback

When a player submits feedback through a LudumLanding page, the feedback is sent directly to the developer's registered email address.

LudumLanding does not store the submitted feedback message or the player's email address in its database.

4. How We Use Information

We use information we collect to:

• Provide and operate LudumLanding
• Authenticate users
• Create and manage feedback pages
• Process payments
• Track page visits and submission counts
• Send service-related communications
• Prevent abuse and protect the service
• Improve the service

5. Steam Data

LudumLanding may retrieve publicly available information about your game from Steam using the Steam game ID you provide. This information is used to display relevant game information on your feedback page.

6. Payment Processing

Payments are processed by Stripe. Payment card information is handled by that provider and is not stored by LudumLanding. The payment provider may process personal data in accordance with its own privacy policy.

7. Third-Party Services

LudumLanding may use third-party services for authentication, payments, hosting, email delivery, database infrastructure, analytics, and other technical functions required to operate the service.

These providers may process information on our behalf and are subject to their own terms and privacy policies.

8. Cookies and Analytics

LudumLanding may use cookies or similar technologies that are necessary for authentication, security, preferences, and service functionality. If non-essential analytics or tracking technologies are used, we will provide appropriate information and consent mechanisms where required by law.

9. Data Retention

We retain account and service information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

Feedback pages are hosted for 12 months. After the hosting period ends, the public feedback form is deactivated and no new feedback submissions can be made through that page.

10. Your Rights

Depending on where you live, you may have rights over your personal data, including rights to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Object to or restrict certain processing
• Request a copy of certain personal information

To exercise applicable rights, contact us using the contact details provided on the LudumLanding website.

11. Security

We take reasonable technical and organisational measures to protect information handled through LudumLanding. However, no internet-based service can guarantee absolute security.

12. Children's Privacy

LudumLanding is intended for game developers and is not directed at children. We do not knowingly collect personal information from children in violation of applicable law.

13. International Data Transfers

Our service providers may process information in countries other than the country where you live. Where required, appropriate safeguards will be used for international transfers of personal data.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated date.

15. Contact

If you have questions about this Privacy Policy or want to exercise a privacy right, contact us using capsuletalent@gmail.com